VirMach即将开始维护了~~

尊敬的VirMach客户：

在接下来的一周内，您的一项或多项服务将受到物理迁移的影响。遗憾的是，我们还没有确切的维护窗口，但会尽快在网络状态页面上提供更新。请访问您的服务详细信息页面，并记下它所在的物理服务器(它将显示在屏幕左上角的工具提示上)。如果您的服务位于标记为NYC、PHX、ATL、DAL、DEN、SEA或SJC的服务器上，则会受到影响。我们已经在后台工作，以便在任何紧急情况下备份所有服务，并将部署额外的物理服务器，以防万一。

请理解，门票数量将非常高，我们可能无法回答您的所有问题。因此，我们已经回答了下面的一些常见问题，并将继续使用其他答案更新网络状态页面。


哪些地点会受到影响？

纽约地铁、凤凰城、亚特兰大、达拉斯、丹佛、西雅图和圣何塞。

这是什么意思？

将有一个维护窗口，在该窗口中您的服务将暂时不可用。我们正在努力将总停机时间降至最低，并协调这些窗口以实现最快的恢复。因此，我们还没有具体的时间可用。

为什么会发生这种事？

我们的一个供应商突然停止了他们的业务，因此要求我们移动设备，很可能是在同一个数据中心设施内，但根据与另一家公司的新合同。

我的IP地址是否会更改？

大多数客户仍将拥有相同的IP地址，但有些客户可能需要更改。如果我们运行ino出现任何问题，IP地址也可能在紧急情况下更改。我们将在今天晚些时候的网络状态页面上提供有关这方面的更多信息。

我的数据会被迁移吗？

是的，大多数服务器完全保持不变，我们也有备份，以防迁移过程中出现任何问题。

我的位置会改变吗？

对于大多数服务，位置将保持不变，但有一小部分服务将被转移到附近的位置。如果发生这种情况，您可以在迁移后联系我们搬回。但是，请查看网络状态页面以获取任何更新。

Dear VirMach Customers,



Over the next week, one or more of your services will be affected by a physical migration. Unfortunately, we do not have an exact maintenance window yet but will provide an update on the network status page as soon as possible. Please visit your service details page, and make a note of the physical server it's located on (it will appear on the top left portion of the screen, on a tooltip.) If your service is on a server labeled as NYC, PHX, ATL, DAL, DEN, SEA, or SJC, then it will be affected. We have already been working in the background to take backups of all services in case of any emergency scenario, and also will be deploying additional physical servers, just in case.

Please understand that ticket volumes will be extremely high, and we may not be able to answer all your questions. Therefore we've answered some common questions below and will continue to update the network status page with additional answers.



Which locations are affected?

NYC Metro, Phoenix, Atlanta, Dallas, Denver, Seattle, and San Jose.

What does this mean?

There will be a maintenance window where your service will be temporarily unavailable. We are working hard to minimize the total downtime, and coordinating these windows for the fastest possible restoration. Therefore, we do not yet have specific times available.

Why is this happening?

One of our providers abruptly discontinued their business, and therefore it's required we move equipment, most likely within the same datacenter facility, but under a new contract with a different company.

Will my IP address change?

Most customers will still have the same IP address, but some may have to be changed. If we run ino any problems, the IP address may also change in an emergency scenario. We will provide more information on this on the network status page later today.

Will my data be migrated?

Yes, most servers are remaining exactly the same and we also have backups in case of any issues during the migration.

Will my location change?

For most services, the location will remain the same, but there's a small possibility that certain services will be moved to a nearby location. If this happens, you can contact us after the migration to move back. However, please check the network status page for any updates.